Who We Are
STAR is a privately-owned Indian base metal products International trading company. and has grown to have presence today in India, Europe, South East Asia, Africa & Middle East and is active worldwide, marketing non-ferrous metals primarily used in the construction, automobile, power and aerospace sector.
Since its foundation, Star's outstanding leadership, commitment to professional standards, innovation and expertise has allowed it to grow globally over the years. Our third party warehousing network located in strategic locations allows us to cater to customers Just in time.
With our head offices in Mumbai (India) and subsidiaries staffed with specialists in each product group, we have grown to become a team of internationally-known experts, specializing at providing primary raw and semi-finished products to the semi-fabricators, businesses and further downstream products thereby becoming an industry leader recognized globally, by suppliers and customers alike.
Mission & Vision
Our mission is to be a socially responsible and resource-efficient company offering innovative solutions to our customers and providing opportunities to our partners.
Our Aim is to continually exceed our customer and supplier’s expectations with premium quality and cost-effective products and services in an aim to further maintain and develop a value oriented international business. We believe in growing together and practice the principle of fair business in all our dealings and transactions.
The core values that define us as a company are:
Loyalty
Being a reliable partner to the customers who have placed their trust in us, offering them the best possible service and providing support to their development.
Responsibility
In our attitude towards the local community and the environment and our partners
Flexibility
In our ability to adapt to the dynamic market conditions and ever changing needs of our clients.
Transparency
In our actions, our business strategy and corporate policy, by meeting the highest standards of honesty and professionalism.
Global Reach
At Star, we move metals and associated raw materials from source to end consumer. Our goal is to contribute to world trade and economic development in a sustainable and responsible manner.
Our worldwide customer and supplier base benefits from Star’s bespoke service model across the entire commodity value chain, including: sourcing, toll manufacturing, marketing, logistics and storage, hedging and risk management, and structured solutions.
We achieve this through our global footprint, conservative risk management culture, expert market intelligence, and deeply experienced and innovative trading desks. Star’s core business is complimented by our strength in building strategic relationships across the industry, allowing us to provide customers with access to a diverse and steady supply of resources.
Our Business
As an international and diversified supplier of raw materials to the Electrical & transmission industry, Construction Industry, Aerospace and Automobile related industries, Star has built a strong and global network of representatives and business partners. We have built a global business on service, performance & delivery of cargo just in time.
With a diverse client portfolio, we are able to provide a host of different products that cover various industries across the globe. Our areas of business cover the following categories:
We offer a wide range of products and focus on developing long-term relationships. Our extensive market knowledge and presence in all major markets enable us to respond rapidly to the needs of our business partners and customers.
The strength of our organization allows us to offer optimized solutions, extensive financing services and professional risk management. In other words, the value added from our business model comes from our in-house expertise & knowledge, combined with our financing and market coverage.
- Extensive industry knowledge and market coverage: Star's traditional presence in all regions, close to all major consuming markets allows us to optimize continuously as we progress and deliver material Just in time.
- Supply chain optimization: With close to one million tons of raw materials traded annually, Star recognizes the importance of delivering material on time. Over the years, we have developed a considerable expertise in our supply chain network, which allows us to focus on delivering supply chain excellence through the cooperation with dedicated and selected partners. We also provide inventory management for our suppliers and customers too.
- Supply security: Our policy of holding inventories at strategic locations & times means that we can supply material from alternative sources and ensure expedient delivery at all time.
- Financing: Thanks to a strong balance sheet and long-term partnership with a number of international banks, we are keen to further grow our business and offer attractive financing solutions to our customers.
- Business compliance: Our in-house tax and legal department ensures full compliance with all legal and statutory requirements and provide expertise in Customs, GST and international Financial law.
Please do not hesitate to contact us: info@startradex.com
We take responsibility for QUALITY...Our products and services will be "best in class" in terms of value received for money paid. We will deliver excellence, strive for continuous improvement and respond vigorously to change.
We deliver CUSTOMER satisfaction...We are dedicated to satisfying our customers. We believe in respecting our customers, listening to their requests and understanding their expectations. We strive to exceed their expectations in affordability, quality and on-time delivery.
We act with INTEGRITY in all we do… We are each personally accountable for the higher standards of behavior, including honesty and fairness in all aspects of our work. We fulfill our commitments as responsible citizens and employees. We will consistently treat customers and company resources with the respect they deserve.
We value our PEOPLE we treat one another with respect and take pride in the significant contributions that come from the diversity of individuals and ideas. Our continued success requires us to provide the education and development needed to help our people grow. We are committed to openness and trust in all relationships.
We regard our SUPPLIERS as essential team members… We owe our suppliers the same type of respect that we show to our customers. Our suppliers deserve fair price and equitable treatment, clear agreements and honest feedback on performance.
The one center of our organization is the customer focus, whether internal or external, downstream or upstream. We emphasize on building and maintaining strong relationships thanks to our values.